95% of our staff placements are successful. However we safeguard our clients’ interests by offering a 10-week guarantee period. Should problems arise during this time we provide either a replacement or a refund.
In addition to our London recruitment office we have successful satellite offices in Antibes on the Cote d’Azur and New York and Atlanta in the USA, where our staff will happily assist both candidates looking for a new role in the domestic service industry, and clients wishing to hire members of staff for existing and new vacancies.
One of London's foremost recruitment consultants, Mrs Atkinson has specialised in the Household Domestic Staff recruitment 'niche' for the past 35 years and has become prominent in her chosen field. Over the years she has built a client base across the globe and her patrons return time and again to seek her professional recruitment assistance and related guidance.
The daughter of a Chelsea antiques dealer and highly successful interior designer she has a fine eye for detail and her company has become acknowledged for providing a refined and bespoke domestic staffing service, offering reliability and efficiency, due in no small part to Frances' ability to recognise and act upon her clients' specific requirements.
Frances' special interests within the business are the Butler, Chef, House Manager, Couples and Yacht Crew vacancies and the liaison with the overseas offices to promote our international domestic staff department. However, she is the heartbeat of the business and maintains a careful and considerate interest in every aspect of Hutchinsons. Her business motto centres on the terms Reliability – Efficiency and Discretion.
Managing Consultant (UK Office)
Following twenty years as a Senior Nursing Manager within the Private Health Sector, Ms Upton is based in the London office.
Karen's 19 years with Hutchinsons has been instrumental in the development and expansion of the business, both in Europe and the USA.
Well known for her meticulous approach to her work within the domestic staff industry, Karen specialises in the couples, Governess, Housekeeper/Cook, Daily Housekeeper & Personal Assistant vacancies within the business. Her team leadership, her commitment to her role and her dependable decision making have made Karen invaluable and she is a firm favourite with both our clients and candidates alike.
Like Frances, Karen is active in all the various departments of Hutchinsons Domestic Staff and remains the linchpin of the London recruitment office.
Alyssa joined the Hutchinsons Consultancy team in the autumn of 2012, following a multi-year career in Cultural Exchanges. She has a wealth of experience, particularly in dealing with people and assisting them to reach their goals. We are delighted that she has moved seamlessly into the role of Senior Recruitment Consultant and she is currently based in the main office, in London.
Originally from Boston, Massachusetts, she now resides in Central London and has become a "true Londoner!" Alyssa contributes in many ways and is able to wear many hats and is primarily responsible for the smooth running of the entire recruitment sector. She works closely with Frances to effect the perfect introductions of Butlers, Chefs, House Managers and Valets but is equally adept in all the other sectors.
She provides masterful assistance with all aspects of the Hutchinsons Staff business.
Prior to joining the office in London, Paul had spent twenty five years in Estate & Stud Farm Management and therefore he understands the qualities required and the abilities essential to satisfy the demands within the domestic recruitment sector.
Widely travelled and often required as a consultant internationally, he brings to the London recruitment office his business management skills, together with his boundless enthusiasm for computer-related technology. He has a special interest in the Gardener and Estate Management vacancies and he also particularly enjoys working with the Chef section.
Paul deals with the financial aspects of Hutchinsons and is a partner in our sister company – County Couples, a business specialising in recruiting domestic staff for a wide variety of positions which are based in the rural environment.
Head of Training
Marc has more than 30 years experience in the butler profession. He studied in The Netherlands where he graduated Cum Laude at The International Butler Academy. As a qualified and experienced Butler Trainer, he trains all over the world. Marc trains on content and form, has a dynamic and inspirational style of training and understands and respects the advantages of working with local staff from different backgrounds.
Besides training, Marc does Butler Service himself upon request. His Energy, Passion and Commitment drive him not only to support others in the industry but also to enjoy the life of a butler. His clients include Luxury Hotels and Resorts, Boards of Directors, Private Families, the Dutch Royal House and high-profile personalities.
Marc is a member of The International Guild of Professional Butlers©, The Federated Hospitality Association of Southern Africa© and is part of a global network of Butler Training Companies with integrity, value and taste who have agreed to give the Butler World a meaningful input on a regular basis in many different areas, including organisational development and policies.
Peter O’Donovan and his team of experts operate our affiliate office in the United States. Of Irish descent, Peter migrated to the U.S. after finishing Hotel & Hospitality Management studies and attending the famed Ballymaloe Cookery School in Ireland. He furthered his career by attending other renowned institutions throughout the United States, including Berkley in California.
Over his 30-year career, Peter has traveled the world, managing various clients’ multiple properties as an Estate Manager and a Chief of Staff. He’s vetted, placed and trained all aspects of domestic staffing. Peter has also implemented health and well-being guidelines, managed senior care plans, given lectures in Harvard square, been awarded by the United Way, to say a few of his accreditations.
In his thirties, Peter launched a nationally-recognized business that was featured in Oprah Magazine, The Boston Globe, Gourmet, Travel and Leisure, and other national accolades. Peter’s upbeat Irish character and hospitality, along with his US-based placement agency, work in tandem with our UK team supporting our global customers and candidates.