HOUSEHOLD MANAGER/LADY’S MAID/HEAD OF HOUSEKEEPING

RESIDENTIAL

CENTRAL LONDON

Job Reference: HU4382

Salary: £80,000

Accommodation: Provided

Essential Requirements: Proven experience as a Household Manager, within a high-profile private residence, Strong formal service background, Exceptional organisational, administrative, and leadership skills, Discreet, polished, and highly professional communication style 

An exceptional opportunity has arisen for an experienced Household Manager to take full operational leadership of a VVIP private residence in Central London. This is a hands-on role requiring strategic oversight, impeccable service standards, and the ability to manage both household operations and personal support to the Lady of the House.

This position will oversee the Head Butler / Deputy Household Manager (and wider household team)

Key Responsibilities

Household & Operational Management

·       Full oversight of the residence, ensuring seamless day-to-day operations

·       Recruit, lead, train, and develop the housekeeping team, maintaining the highest service and presentation standards

·       Oversee property maintenance, refurbishments, contractors, security, and external suppliers

·       Conduct regular property inspections (interior and exterior), proactively identifying and resolving issues

·       Plan and oversee functions, events, and formal entertaining

Service & Front of House

·       Maintain and oversee formal service standards

·       Act as a senior front-of-house presence when required

·       Work closely with the Head Chef and the Lady of the House regarding menu planning and hospitality

·       Lady’s Maid & Wardrobe Management

·       Provide dedicated Lady’s Maid support, including wardrobe planning and outfit coordination

·       Full wardrobe management: organisation, cataloguing, seasonal rotation, packing/unpacking for travel

·       Care and maintenance of couture clothing, fine fabrics, accessories, and jewellery

·       Liaise with stylists, designers, ateliers, and dry cleaners

·       Oversee garment care, repairs, and preservation

Household Administration

·       Full administrative management of the residence

·       Budget oversight, financial tracking, and reporting

·       Management of spreadsheets, inventories, staff rotas, and household manuals

·       Oversight of procurement and supplier management 

Household Standards & Presentation

·       Care and oversight of crystal, silver, fine crockery, artworks, and objects of significant value

·       Floral arranging and oversight of fresh flower displays throughout the residence

·       Ensure impeccable presentation of all areas of the property

The successful candidate will be exceptionally discreet, loyal, and trustworthy, with proven experience operating at the highest level within a private household. You will combine strategic oversight with hands-on capability, bringing calm authority, refined service, and meticulous attention to detail. A proactive mindset, emotional intelligence, and the confidence to lead a team while providing personal support to the Lady of the House are essential. This role requires dedication, flexibility, and a commitment to excellence in all aspects of the residence. Salary circa £80,000 based on experience. This is a fully residential role. Accommodation provided: initially a private suite within the main residence, followed by a fully refurbished cottage. (HU4382)